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Saturday, January 7, 2012

How to spot a lemon

A lemon is a car, that is found to be defective only after it has been bought. There are several ways and tests to do on a car you are purchasing or trading to tell if it is a lemon or not. The best tools you will have is your eyes, ears, nose and a mechanically inclined friend, if you have one.


First thing before you look at a car is to decide whether the car make and model itself are typically reliable. There are tons of websites to provide feedback and reviews from cars reliability. A good website to take a glance at some good and bad cars is the Consumerreports.org - Best and Worst Used Cars article. They give you a good sized list of reliable vehicles based how reliable they are. If you want more details about other cars, you can look at the CR's Vehicle Profiles.

It is also important to find out if the seller has a guarantee about the condition of the car or if it is being sold "as-is"


Before you leave to look at the vehicle, make a mental list, or even a real list of things you need to check on the car. Here are some things to put on your list.


Check the exterior.
Begin by doing a walk around of the car, looking for dents, chipped paint, mismatched body panels or parts, broken lamp housings, and chipped windows. A door, hood, or trunk that doesn't close and seal properly is evidence of previous damage and/or sloppy repair work.  Inconsistent welds around the hood, doors, or trunk also indicate repair.

Check the interior.
Check the inside for obvious problems. Sagging headliner, cracked dashboard, rips or stains in the leather or material on the seats and carpet, missing knobs, handles, and buttons. Frayed or melted seat belts may mean there was an accident or fire. Prematurely worn pedals or a sagging driver's seat are signs that the vehicle has very high mileage. An air bag warning light that stays lit may indicate that a bag has deployed and been improperly replaced--or not replaced at all. A mildew smell, caused by a water leak, can be very hard to get rid of. Discolored carpeting, silt in the trunk, or intermittent electrical problems may be signs of flood damage.

Check under the hood.
At first glance, the engine, radiator, and battery should be relatively grease-free and have very little or no corrosion. Belts and hoses should be pliable and unworn. Look for wet spots, which can indicate leaking oil or fluids. Melted wires, tubes, or lines, or a blackened firewall may be signs of overheating or even an engine fire. 

With the engine cool, insure that all fluids are clean, filled to the proper level, and do not have leaks. 

Check the engine oil while the engine is cool. Remove the dipstick from its tube and clean it with a dry rag, reinsert it and remove it again. The oil level should be between the "full" and "add" marks. Normal engine oil is brown or black, depending on when it was last changed. Gritty or gelatinous oil may indicate long stretches between oil changes. Thin, frothy oil that's the color of chocolate milk may point to a blown head gasket or to a severely damaged block or cylinder head. Fine metal particles in the oil indicate internal damage or heavy wear. 

The transmission fluid dipstick is usually located in the rear of the engine compartment. Check it right after the car has been driven for more than 10 minutes. To check the transmission, have the engine at idle and both the brake and parking brake applied, shift through all the gears. Leave the engine running and put it in neutral or park and check the level in relation to the dipstick marks. Also inspect the fluid's condition. The transmission fluid should be bright red to light reddish brown, not dark brown, black, or mustard colored; those colors can indicate serious problems. If it has a strong burned smell, that can indicate severe wear.

Check the tires
Wear should be even across the width of the tread and the same on the left and right sides of the car. Tires that are frequently used while over-inflated tend to have more wear in the middle; tires driven while under-inflated tend to wear more on the sides. Heavy wear on the outside shoulder near the sidewall of the tire indicates a car that has been driven hard. This can be a sign that other parts of the car may suffer from excessive wear due to aggressive driving. Cupped tires, those that have worn unevenly along the tread's circumference, can indicate various problems with the steering, suspension, or brakes.

Check the steering
With the car idling, turn the steering wheel right and left. Check that there isn't any slack or "play," or clunking noise in the steering. Excess play may indicate a worn steering gear or damaged linkage.


Check the suspension
Check the suspension by pushing down hard on each fender and letting go. The car should rebound softly, once or twice. More than two severe rebounds indicate worn shock absorbers or struts. Also, drive the car over a bumpy road at about 30 mph. A car that bounces and slams at moderate speeds over common pavement may have a worn or damaged suspension.



Check the tailpipe
A puff of white smoke upon start-up is probably the result of condensation and not a cause for alarm. Black smoke after the car has warmed up indicates an overly rich air-fuel mixture--usually due to a dirty air filter, a faulty oxygen sensor, or mass-air meter (which measures the amount of intake air). Blue smoke indicates oil burning--a bad sign, requiring expensive repairs. Billowing white smoke indicates water in the combustion chamber, usually because of a blown head gasket, damaged cylinder head, or even a cracked block--all expensive repairs.

Step on the gas
While driving, does the engine rev excessively before the car accelerates? This is a common sign of a maladjusted or worn-out clutch, or a damaged automatic transmission. A clutch adjustment is a relatively inexpensive service, but a damaged clutch or automatic-transmission repair can be extremely expensive. Listen for knocks and pings while accelerating. These indicate bad ignition timing or an engine beginning to overheat.


Check for recalls and TSBs
Check to see if any recalls were issued and if recall service was performed. The National Highway Traffic Safety Administration (www.nhtsa.dot.gov; 800-424-9393) lists all official recalls. Ask the seller for documentation on recall service. If any recall work has not been performed on a car that you're considering, it should be done as soon as possible. Automakers are required to perform recall service free of charge, regardless of the vehicle's age or how long ago the recall was issued.

Technical Service Bulletins, or "TSBs," are reports a manufacturer sends its dealers about common or recurring problems with a specific model, and how to rectify them. Because TSBs aren't typically safety related, manufacturers are not obligated to notify owners or pay for the repairs, though an automaker may pay for some or all of the work--if an owner asks them to. Lists of TSBs can be found at www.nhtsa.dot.gov/cars/problems/tsb/index.cfm. Check for any TSBs that were issued for the model you're buying and if the seller had any necessary repairs performed.




Buy a history report
A vehicle-history report from CarFax (www.carfax.com) or Experian Automotive (www.autocheck.com) can alert you to possiblehttp://www.blogger.com/post-create.g?blogID=6693337349954253455 odometer fraud; reveal past fire, flood, and accident damage; or tell you if a rebuilt or salvage title has ever been issued for the vehicle. To access this information, provide the vehicle identification number, or "VIN," which is on the top of the dashboard, near the driver's side roof pillar. Reports should cost $15 and the process takes about five minutes. (CarFax's Web site provides Consumer Reports' advice and information on buying used cars.)
 
Visit a mechanic
If you couldn't find a mechanically inclined friend to come along with you, take the car to a mechanic to get a diagnostic. 

Know your rights!

The law can protect you if your carriage turns into a pumpkin.
Part of buying smart is knowing what protection you have before you need it. State laws vary greatly in the degree of consumer protection they afford. New York law, for instance, requires that car dealers offer written warranties on all used vehicles with less than 100,000 miles selling for $1,500 or more. In California, it's illegal for a dealer to sell a car with unsafe tires, damaged glass, nonfunctioning lights, or ineffective brakes. Other states offer varying amounts of protection. Check with your state attorney general's office or local consumer-protection agency to learn about the laws in your area.


If you've bought a lemon

From a dealer. The state attorney general's office can explain how your state laws protect you. If you suspect that you've bought a rebuilt wreck, contact the National Association of Consumer Advocates (www.naca.net), which maintains a list of attorneys who specialize in such cases.

If you have a problem with a car covered by a warranty or service contract, and the dealership refuses service, you have several options. For service agreements administered by an automaker, contact the company's local representative. These representatives are authorized to adjust and approve repairs independently of the dealership that sold the car.

If you bought the vehicle from a franchised dealer, you may be eligible for mediation through the National Automotive Dealers Association's Automotive Consumer Action Program (AUTOCAP). For more information, call NADA at 800-252-6232 or visit www.nada.com.

If the dealer is willing, consider using a dispute-resolution organization to mediate your disagreement. Some service agreements require this as a first step before suing the dealer or manufacturer. Pay attention to the wording of the sales contract before buying to determine if you may sue, or if you must submit to arbitration.

From a private seller. Your options are much more limited. If the seller has made any written guarantees about the condition of the vehicle, you can use them as the basis for filing a lawsuit. You can resolve disputes involving smaller amounts of money (usually less than $2,000) without an attorney through small claims court. The clerk of your local small-claims court can tell you what the exact dollar limit is in your state and provide information on how to file suit.


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